This is part of our series of posts highlighting the new Google Analytics. The new version of Google Analytics is currently available in beta to a number of Analytics users. We’ll be giving access to all users soon. Sign up for early access. And follow Google Analytics on Twitter for the latest updates.

We recently announced the new version of Google Analytics. If you’re one of the early users, you may have noticed that there is also a new help center dedicated to this latest version. You can get to the new help center via the Help links that appear throughout the user interface. But, regardless of whether you’re already using the new version, you’ll find the new help center at http://www.google.com/support/analyticshelp/.

In addition to addressing features for the new version (see What’s New), we’ve redesigned the Help Center completely. For this launch, we have:

• organized the help center into five topics, each addressing a key usage need,
• improved the organization of all topics, and
• reduced content duplication.

You can compare our new help center to the older version at http://www.google.com/support/analytics. Please post a comment to let us know what you think. We’d love to hear your thoughts and suggestions.

Also, look for a survey in a few weeks. We’ll be actively gathering your input on this Help Center in preparation for the next round of improvements.

Posted by Patricia Boswell, on behalf of the Analytics Education Team

There are many people who work diligently behind the scenes to ensure that Google Analytics users are receiving quality support online. Aruna, who is based in Hyderabad, India, is one of those dedicated people who ensures that the Google Analytics Help Forum keeps on ticking. - Ed.

Do you need answers to your Google Analytics questions? Do you want advice on customizing the tracking code? Eager to share your knowledge with other Google Analytics users?

The Google Analytics Help Forum is a community of people like you, who enjoy helping each other figure out the best ways to use Google Analytics. You can share your expertise or seek out answers in this user-powered community. Also, there are active Googlers such as myself who are monitoring the forum and chiming in as often as we can. It's probably the quickest way to get help. Usually, you don't have to wait 24 hours for a response.



Our top contributors are highly knowledgeable and will point you to the right resources to help you troubleshoot your issue. We love giving them a shout out here - maybe next month it'll be you or someone who helped you.

Our top contributor from the Japan and Asia-Pacific (JAPAC) region for the month of October is Rooney.Ronaldo from Mysore, India.

Thank you! Maybe we'll send you a little fun Google Analytics swag (or already have :-). And to everyone else writing responses and jumping in and helping out - thanks. And to those posting questions - thanks as well. It helps us figure out what's puzzling for our users, or what’s causing problems, so we can improve the product. This community never ceases to amaze us - you have driven improvements and refinements that make this product great. We're listening and evolving.

So, why wait when you have a question or a tip about GA? If you can't find the answer in our other resources such as the do-it-yourself resources under "Learning Center" over on the right hand side of this page, then go social and post them here in the forum.

Posted by Arunodaya Jayanti, Google Analytics Team